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Reset Password

To reset your password, please enter the email address or Username ISTSS has on file for your record.  You will then receive a link that will allow you to choose a new password.  

Your new password must be between 6 and 15 characters, and must match 3 of 4 character categories: 

  • at least 1 upper case character
  • at least 1 lower case character
  • at least 1 numerical character
  • at least 1 special character

IMPORTANT: you must click the Submit button.  Hitting the Enter key on your keyboard will not work. 

To view your user name and reset your password, please enter either the user name or email address that ISTSS has on record for you.