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Having Trouble Logging In?

ISTSS has upgraded to a new association management system and member database. 

If you did not create a new password after July 22, 2021, neither your old password nor the “forgot password” functionality will work until you’ve ‎created a password in our new system. Please follow the instructions below to create a new password.

To Create a New Password

  1. Navigate to https://portal.istss.org.
  2. Click “Set Up an Account”
    • Note: the “forgot password” functionality will not work until you’ve created a password in the new system. You must first set up your account.
  3. Enter the email address associated with your account. (Most likely, it’s the email address where you receive emails from ISTSS.)
  4. ​Select a password for your account and click “Continue.”
  5. You will be sent an email and asked to verify your email address by clicking the link in the email. This ensures you have provided a valid email address.
  6. Now, you can log in with your new password and set up your account.